Madison Plaza Townsville is a 4-star hotel located in the heart of Townsville's shopping and business district. The hotel is conveniently situated just 2 minutes' drive from The Strand beach front and 10 minutes from the airport. This property boasts comfortable and modern accommodations, making it suitable for both business and leisure travelers. The hotel is also in proximity to local attractions like the ReefHQ Aquarium and Magnetic Island Ferry Terminal.
Location
Madison Plaza Townsville is conveniently located near key attractions, including Castle Hill, Cluden Racecourse, and the vibrant arts scene. The property offers off-street parking for a surcharge, with easy access to public transportation options. Guests can explore Townsville’s local shops, dining, and entertainment venues all within walking distance from the hotel’s prime location on Flinders Mall.
Rooms
The hotel offers a variety of non-smoking guest rooms and suites, each equipped with individually controlled air conditioning. Rooms feature amenities including flat-screen TVs, mini-refrigerators, and tea/coffee making facilities. Executive rooms have been refurbished to provide a contemporary and comfortable environment. Family suites include additional space, making them ideal for those traveling with children.
Eat & Drink
Madison Plaza Townsville features an on-site dining venue, Express-O Kitchen Bakery, alongside numerous nearby restaurants and cafes. Guests can also enjoy refreshments at the hotel’s bar/lounge. Local dining options offer a diverse range of cuisines, from pizza and pasta to sushi and wholefood selections. Additional choices are within a 10-minute walk for greater culinary variety.
Leisure & Business
The hotel provides various leisure amenities, including an indoor pool for relaxation and a spa for rejuvenation. For business travelers, the property offers meeting facilities, complimentary wireless internet, and a 24-hour reception service to assist with any inquiries. Guests also benefit from guest laundry facilities and luggage storage.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Great location
Friendly service
Musty room
Rude staff
7.0/10
Very good
Rooms
7.3
Location
8.7
Service
8.0
Dining
6.7
Guest reviews
7.0/10
based on 3 reviews
6.6
6.6/10based on 2024 reviews
Stephen
United Kingdom,
May
2024
8.2/10
The hotel was a pleasant surprise with spacious rooms and great service. The central location made it convenient for our needs, but the dining experience left something to be desired. Overall, it was a good value for the money.
Rooms
9.0
The room was an upgrade compared to a similar cost we had paid the previous night in Townsville. It was spacious with everything we could need, including working wifi.
Service
8.0
The service was wonderful, and the staff were super friendly, albeit a bit random with their servicing at times.
Location
9.0
The hotel was central to everything we needed, with easy access to the stadium and nightlife.
Dining
7.0
The dining options were good, although some additional amenities like knives or a clock radio were missing.
Facilities
8.0
The hotel provided all the necessary facilities for a comfortable stay.
Matthew
United Kingdom,
September
2023
6.6/10
My stay at the hotel had its ups and downs. The location was great, but the room had a musty smell that wasn't ideal. The service was top-notch, except for one rude staff member. Dining was optional but came at an extra cost. The hotel's facilities were decent overall.
Rooms
5.0
The room I stayed in had a musty smell, which was quite unpleasant upon entry. It looked smaller than expected from the online photos.
Service
7.0
The service at the hotel was a mix of great and not-so-great experiences. Sophy was incredibly helpful and welcoming, but another staff member was quite rude with no facial expressions.
Location
8.0
The hotel's location suited my needs perfectly. However, the dirty windows obstructed what could have been great city views.
Dining
6.0
The dining experience offered optional continental breakfast for an extra 15 AUD. The menu seemed standard, and the staff were attentive.
Facilities
7.0
Great location
Musty room
Charlie
United Kingdom,
May
2023
8.2/10
The hotel is conveniently located with easy access to various attractions and amenities. The rooms are well laid out and comfortable, but could benefit from additional workspaces and larger appliances. The service is exceptional with knowledgeable and friendly staff available during most of the day. The dining experience is satisfying, but there are minor improvements that could be made. Overall, a good value for the price paid.
Rooms
8.0
The rooms were small yet comfortable with well-designed chairs and desk space.
Service
9.0
The staff was polite, accommodating, and extremely friendly, making the stay pleasant.
Location
9.0
The location is excellent, close to prominent landmarks and convenient for exploring the area.
Dining
7.0
The dining options were good, although there were small improvements that could be made.
Facilities
8.0
The hotel offers convenient facilities to enhance the overall guest experience.
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